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shipping
1. your order product will be shipped within 1-2 business days after we received your payment.
2. you will receive it within 5-7 business days.
3. We use DHL, EMS,FedEx,TNT,UPS to ship all our product.
4. Free Shipping to U.S.A., Canada , U.K , France and Australia. However,we also offer free shipping for the customers who are from Other countries if their order sub total amout is full $800.
return
if you are not satisfied with your purchase, you can contact us for exchange or return. Our return policy is within the first 7 days after you receive the product. The product must not be worn or damage.
Please contact us by email service@new-sneaker.com or online customer support at first, we will send you the details on how to send the product back for refund or exchange, usually within 1 business day after your request received.
Wrong Shipping Information
new-sneaker.com will not be held responsible for any additional costs or delays in the delivery due to incorrect submission of shipping information from the buyer. In such situation, any additional costs will be charged to the buyer.
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